By Tony Ogunlowo
We live in a world – the digital age- where we virtually do
everything online from corresponding to shopping, banking and socializing.
We send and receive emails; shop for virtually everything
online; socialize through Facebook, Twitter and Instagram etc; watch movies on
YouTube and Netflix; check our bank balances; store our music collection on
iTunes – we do everything online.
The average person has at least 25 online accounts, all with
different passwords and web addresses.
But what happens to them when you die or become
incapacitated? There are currently lawsuits going in the United States right
now where people are suing online companies like Facebook and Yahoo for
refusing to give them access to their deceased ones’ accounts.
Your digital accounts will not know you’re no longer around
and will keep your accounts open and continue to send updates, receive emails
etc.
When it comes to closing accounts owned by deceased persons
all the online platforms have different policies – some companies insist you
send them written confirmation while others will insist on seeing a copy of the
death certificate and power of attorney, especially if it’s a bank, PayPal or
Bitcoin account. Likewise financial assets or monies held in any of the various
crypto currencies will require a lot of paperwork to close the accounts and
transfer all monies accrued.
Whilst it’s not possible to let everyone know what you’re
doing online all the time it’s a good idea to draw up a list of where you have
accounts. This will make it easier to deal with your affairs should you die or
become incapacitated.
A simple way around this is to have a little ‘Black Book’
where you record every password and online account you have. This can be an
actual notebook ( – if you’re old-fashion like me!), stored on a USB stick or
stored online. It’s necessary that you keep it where people such as your
lawyer, next-of-kin or power of attorney can find it and use it to access your
accounts ( Please for god sake keep it where nobody with fraudulent intent can find it, or
they’ll be able to access your accounts and you’ll be a very poor and sorry
person!).
Once your trusted ones are able to access your accounts
through the info you leave behind in your ‘Black Book’ they’ll be able to
unsubscribe you from all lists and close your accounts following instructions
on the individual websites. Also there are companies such as eclosure.com.au
that specialize in digital estate management.
Even though the law is not yet clear on online accounts and
virtual assets it’s a good idea to leave clear instructions on what you want
done, for instance who gets access to your music collection in cloud storage
and who gets to keep the commissions from your YouTube and Blogger accounts and
should they keep running after you are no longer around.
Hopefully , in years to come there will be laws outlining
what can be done to access deceased persons’ online accounts, but until then
its best to have a little ‘Black Book’ with all your passwords that people can
use to unlock your online life.
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