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Monday, July 7, 2014

Brand lessons from the political life of Jonathan (1)





I have heard and read quite a few third-party accounts about the background of President Dr Goodluck Ebele Jonathan(GEJ). From these and the personal account of the man himself, it is credible to say that he came from a humble background. Like most people in his social stratum, he was distinguished only by his gender (a male child,) but that was a biologically conferred status common to all the male children from his village.

There was no special physical endowment to single him out. In marketing language, he could appropriately be referred to as a commodity of a sort; he was born like one, grew up like one, went to school, and came out with a doctorate degree. Even at that level there was nothing extra-ordinary about his achievement and therefore remained, at best, an educated commodity as the nation could boast of thousands of men and women with equivalent academic qualification. The decision to join politics could be said to mark the beginning of the process of moving from a commodity to a product for GEJ as that gave him the opportunity to be tested, molded, and fully baked by the political class in their oven. He came out of the oven becoming a credible product. Like a physical consumer product, GEJ became a product that can be offered and experienced without any negative side effect. The product image was like that of a harmless placebo; though you may not see a radical positive change but you have a feeling that you are well or will be well by taking the prescription.

That much could be said of him; the boy is good. Like most people with humble-village background Jonathan did not lack the needed “home-training” (with humility and respect for party elders) to package himself and his rising profile in politics. So, when the time came for his party, the PDP, to choose a running mate for its governorship candidate in Bayelsa State there was no opposition against the nomination of the “good boy” Jonathan and he got the party ticket for the gubernatorial election.

The good boy moved from a product to a state or regional brand when his party was declared the winner of the gubernatorial election in his state. The circumstances that led to the impeachment of the substantive governor introduced the luck element to GEJ equation and the good boy legitimately became Goodluck thus the brand was “launched” as Goodluck, by providence, when he became the governor of Bayelsa State.

Within a relatively short space of time, he moved from a state governor to become the running mate to Umaru Yar’Adua, the PDP presidential candidate in the 2007 elections. The party was declared the winner of the elections with Goodluck moving from a regional brand to a pan-Nigeria or a national brand. The brand had no problem with brand recognition and awareness nationally as the PDP was the party in power in majority of the states in the country.

GEJ behaved himself within the party and his relationship with his boss, President Yar’Adua was unpolluted. Without overtly being over-ambitious or rocking the boat, the luck element in his name played itself up again as President Yar Adua of blessed memory became indisposed beyond the tolerant limit of the constitution. That ignited the near constitution crisis of 2009 which was eventually resolved through the so-called “doctrine of necessity” by the National Assembly. No doubt it had no precedence and could only have been divine! He moved from Vice President to Acting President of the most populous black nation in the world all within a few months! Goodluck therefore, became a natural and legitimate feature of the GEJ brand, not in name only but also in brand promise. He kept the “goodness” in Goodluck, during the remaining tenure of his predecessor by not altering Yar’Adua’s policies; these included vision 20-2020, rule of law, the amnesty programme and respect for human right stance of the late President Yar’Adua.

That adequately softened the soil for his second term well ahead of the PDP primaries to elect the party’s flag bearer. As a current elected official at the federal level, a card carrying and well behaved member of the PDP, GEJ was eminently qualified politically and constitutionally to seek the party’s mandate for a full term. However, Northern Elders Forum (NEF) felt uncomfortable with the rising profile of the man GEJ and decided to play up the zoning policy of the party. It was aggressively and badly canvassed to the extent that it became an irritant even to some whom would naturally have insisted on the application of that policy of PDP. The NEF’s case was further made worse as they lacked credible candidate with the right public perception to stand against GEJ. As we know, marketing is all about perception. Even when the NEF succeeded in coming up with a consensus candidate, the candidate was inferior to GEJ in the eyes of the public. The outcome of the PDP primaries vindicated the analysis in my write-up titled “CAMPAIGN THEMES: BETWEEN SLOGANS AND REALITIES” which was published in BRANDWEEK OF THE NATION of December 24,2010. The pro-zoning arguments paled off in the face of other considerations such as time to give a minority candidate a chance, the global generational change in favour of youth in power, and the personality or brand equity of the candidates.

The personality factor especially (the good boy perception) gave GEJ overwhelming victory over all the other candidates at the PDP congress in Abuja. The victory of the GEJ brand at the PDP primary was an endorsement of the features of “the boy is good” of the brand of GEJ and that cleared the coast for his victory at the 2011 elections as none of the other presidential aspirants could match him in name recognition, and pan-Nigeria acceptance. The stage was, therefore, properly set for the Goodluck/Sambo campaign roll out. The president did not take his victory for granted as he made sure he toured all parts of the country with his transformation gospel.

The GEJ political journey so far is a good case study that offers a lot of marketing lessons some of which I would like to touch here below: Any serious brand builder knows that there is no overnight success in the building process. Although the rise of GEJ to the status of a mega brand locally and globally was within a relatively short period, the narration of the journey so far proved a step by step elevator process. If there is a process that forces you to sow before you reap it is the brand building one.

The waiting time may not have been typically long for GEJ; nevertheless there was a waiting time. Every new brand goes through this phase before the tipping point is reached and the law of cumulative advantage takes over and pushes the brand to stardom. It perfectly worked for GEJ.

This “law” of waiting time is not slow to work when faced with brand equity erosion; more or less obeying a higher natural law that says that it is easier to destroy than to build. This can evidently be seen in the political journey of our dear President. On assumption of office after the 2011 elections, the president needed to quickly wake up to the fact that he was put there by the will of God and the votes of the masses, not by a group of godfathers but God the father; and therefore needed to deal with issues of the country without fear or favour.

The landslide election victory set the stage for him to take some positive radical actions in dealing with the security challenges which is fundamental to other transformation agenda of the economy, infrastructure, education…etc to send the right signals to the so- called power seeking cartel that were to later allow the king to dance naked in the public and compromise the perception/image of the president. He did not act swiftly thereby allowing the position of strength he had to be weakened by inactivity and routiness of actions. In other words, he did not show that he was serious with all those campaign promises which sold him to the electorate.






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